On consumer dispute case.
In case of dispute consumption, the consumer can use the European platform Dispute Resolution in Line, available at http://ec.europa.eu/consumers/odr or the following alternative resolution entities of consumer disputes:
1. CNIACC - National Center for Information and Consumer Disputes Arbitration
Tel.: 213 847 484;
E-mail: cniacc@unl.pt;
Web: www.arbitragemdeconsumo.org / www.facebook.com/cniacc
2. CIMAAL - Center for Information, Mediation and Arbitration of the Algarve Consumer Disputes
Tel.: 289 823 135;
E-mail: cimaal@mail.telepac.pt;
Web: www.consumidoronline.pt
3. Arbitration Center for Consumer Disputes District of Coimbra
Tel.: 239 821 690/289;
E-mail: geral@centrodearbitragemdecoimbra.com;
Web: www.centrodearbitragemdecoimbra.com
4. Arbitration Center of Lisbon Consumer Disputes
Tel.: 218 807 000 / 218807030;
E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt;
Web: www.centroarbitragemlisboa.pt
5. Information Center consumption and Arbitration Port
Tel.: 225 508 349 / 225 029 791;
E-mail: cicap@mail.telepac.pt;
Web: www.cicap.pt
6. Arbitration Center for Consumer Disputes Valley Ave / Arbitration Court
Tel.: 253 422 410;
E-mail: triave@gmail.com;
Web: www.triave.pt
7. Center for Information, Mediation and Consumer Disputes (Arbitration Court of Consumption)
Tel.: 253 617 604;
E-mail: geral@ciab.pt;
Web: www.ciab.pt
8. Arbitration Center for Consumer Disputes of Madeira
Address: Straight Street, 27 - 1st Floor, 9050-405 Funchal;
Tel.: 291 215 070
E-mail: centroarbitragem.srias@madeira.gov.pt;
Web: www.srrh.gov-madeira.pt
For more information see the Consumer Portal http://www.consumidor.pt