Privacy Policy

The company Be-Wide Online Solutions Lda. (hereinafter referred to as "BE-WIDE"), the entity responsible for the website www.be-wide.com, values the privacy of its members and therefore undertakes to respect it, guaranteeing the confidentiality and protection of data registered by users.

This Privacy Statement aims to ensure users with conditions of Security and Privacy, with only the data necessary for the provision of the service being requested and collected, in accordance with the explicit indications on the website. The user has full freedom to access, rectify or delete their data.

1. IDENTIFICATION OF THE DATA CONTROLLER

2. INFORMATION AND CONSENT

The Personal Data Protection Law (hereinafter “LPDP”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter “GDPR”) ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.

Under the law, “personal data” means any information, of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person; therefore, the protection does not cover data of legal persons.

By accepting this Privacy Policy, the user provides their informed, express, free and unambiguous consent for the personal data provided through the website www.be-wide.com to be included in a file under the responsibility of BE-WIDE, whose processing, in accordance with the LPDP and the GDPR, complies with the appropriate technical and organisational security measures.

BE-WIDE maintains a database with the records of its clients. The data in this database is solely the data provided by the clients themselves at the time of registration, and is collected and processed automatically, under the terms approved by the National Data Protection Commission, by BE-WIDE, the entity responsible for the corresponding file.

Under no circumstances will information be requested regarding philosophical or political beliefs, party or trade union affiliation, religious faith, private life, racial or ethnic origin, nor data concerning health and sexual life, including genetic data.

Under no circumstances will we carry out any of the following activities with the personal data provided to us through this website:

  • Transfer to other individuals or entities, without the prior consent of the data subject;

3. PURPOSES OF PERSONAL DATA PROCESSING

The personal data we process through this page will be used solely for the following purposes:

  • (i) Quotation requests;
  • (ii) Communication with clients and clarification of queries;
  • (iii) Processing of information requests;
  • (iv) Processing of complaints;
  • (v) Statistical analysis activities;
  • (vi) Verifying, maintaining and developing systems and statistical analyses;
  • (vii) Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
  • (viii) Fraud prevention and combating;
  • (ix) Requesting feedback on purchased products or services;
  • (x) Conducting satisfaction surveys.

BE-WIDE guarantees the confidentiality of all data provided by its clients. Although BE-WIDE collects and processes data securely, preventing its loss or manipulation, using the most advanced techniques for this purpose, we inform you that collection over an open network allows personal data to circulate without security conditions, running the risk of being seen and used by unauthorised third parties.

The website at www.be-wide.com has a chat, where users can ask questions and thus make better use of the entire BE-WIDE offering. If users provide personal data to BE-WIDE through the aforementioned chat, it will not be used for any purpose other than what is requested by the user.

Furthermore, the user consents to access to information regarding the service contracted with BE-WIDE in order to offer them additional services beyond the one contracted.

At the time of collecting personal data, except in fields where otherwise indicated, the user may voluntarily provide personal data, and failure to respond will not imply a decrease in the quality or quantity of the corresponding services (unless otherwise stated). However, failure to respond to data considered mandatory will result in the impossibility of accessing the service for which the data was requested.

If you do not agree with the above conditions, BE-WIDE will not be able to contract with you through its website.

4. TRANSFER OF PERSONAL DATA

In order to fulfil the purpose of this website, BE-WIDE will transfer your personal data to other entities, which will process it, for the following purposes:

  • Payment management and processing activities;
  • Provision of contracted services.

The entities to which BE-WIDE will transfer your personal data for processing under the above terms will be of the following nature:

  • Insurance entities;
  • Payment management and processing entities;
  • Third-party entities related to the provision of contracted services.

5. STORAGE OF YOUR PERSONAL DATA

Data collected by BE-WIDE may be transferred to and stored at a destination outside the European Economic Area ("EEA"). By submitting your personal data, you agree to this transfer, storage or processing.

All information provided to BE-WIDE is stored securely on our servers and/or the servers of our service providers, which may be located in countries outside the European Economic Area ("EEA"). We take all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy.

6. SECURITY MEASURES

BE-WIDE declares that it has implemented and will continue to implement the necessary technical and organisational security measures to guarantee the security of the personal data provided to it, aiming to prevent its alteration, loss, processing and/or unauthorised access, taking into account the current state of technology, the nature of the stored data and the risks to which they are exposed.

BE-WIDE guarantees the confidentiality of all data provided by its clients, whether during registration or the purchase/ordering process for products or services. Data collection and processing is carried out securely, preventing its loss or manipulation. All data will be entered into a Secure Server (128-bit SSL) which encrypts/codes it (transforms it into a code). The user can verify that their browser is secure if the padlock symbol appears or if the address starts with https instead of http.

Personal data is processed with the legally required level of protection to ensure its security and prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology, with the user being aware and accepting that security measures on the Internet are not impregnable.

BE-WIDE, whenever it accesses any personal data, undertakes to:

  • Store it using legally required technical and organisational security measures that guarantee its security, thus preventing alteration, loss, unauthorised processing or access, in accordance with the current state of technology, the nature of the data and the possible risks to which it is exposed;
  • Use the data exclusively for the previously defined purposes;
  • Ensure that the data is processed only by employees whose intervention is necessary for the provision of the service, and that they are bound by the duty of secrecy and confidentiality. Should there be a possibility of the information being disclosed to third parties, they must be obliged to maintain the appropriate confidentiality in accordance with the provisions of this document.

7. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS

One of the purposes for which we process personal data provided by users is to send electronic communications with information regarding commercial and promotional communications.

Whenever we make a communication of this type, it will be directed exclusively to users who have previously and expressly authorised it.

In accordance with the provisions of Decree-Law No. 7/2004 of 7 January, if the user wishes to stop receiving commercial or promotional communications from BE-WIDE, they may request to opt out of the service by sending an email to: dados.pessoais@be-wide.com

8. EXERCISE OF RIGHTS

In accordance with the provisions of the LPDP and the GDPR, the user may at any time exercise their rights of access, rectification, erasure, restriction, objection and portability, by making a request through any of the following means:

If the user wishes, at any time, to be removed from the BE-WIDE database, they may exercise this right through these contacts.

Last Updated: 25 May 2018