Be-Wide Online Solutions Lda. (hereinafter referred to as “BE-WIDE”), the entity responsible for the website www.be-wide.com, values the privacy of its members and, as such, undertakes to respect it, ensuring the confidentiality and protection of the data provided by users.
The purpose of this Privacy Statement is to ensure that users’ security and privacy are safeguarded; only the data necessary for the provision of the service is requested and collected, in accordance with the explicit instructions on the website. Users are free to access, correct or delete their data.
1. IDENTIFICATION OF THE DATA CONTROLLER
- Company: Be-Wide Online Solutions Lda.
- Tax Identification Number: 514441925
- Contact details for the Data Protection Officer: dados.pessoais@be-wide.com
2. INFORMATION AND CONSENT
The Personal Data Protection Act (hereinafter “LPDP”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter “GDPR”) ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.
Under the law, ‘personal data’ is defined as any information, of any nature and regardless of its medium, including sound and images, relating to an identified or identifiable natural person; consequently, the protection does not extend to data relating to legal persons.
By accepting this Privacy Policy, the user gives their informed, express, free and unambiguous consent for the personal data provided via the website www.be-wide.com to be included in a data file for which BE-WIDE is responsible, the processing of which, in accordance with the LPDP and the GDPR, complies with the appropriate technical and organisational security measures.
BE-WIDE maintains a database containing its customers’ details. The data contained in this database consists solely of the information provided by customers themselves at the time of registration; it is collected and processed automatically, in accordance with the terms approved by the National Data Protection Commission, by BE-WIDE, the entity responsible for the relevant database.
Under no circumstances will information be requested regarding philosophical or political beliefs, party or trade union membership, religious beliefs, private life, or racial or ethnic origin, nor will data relating to health or sex life, including genetic data, be requested.
Under no circumstances will we carry out any of the following activities with the personal data provided to us via this website:
- Disclosing data to other individuals or organisations without the data subject’s prior consent;
3. PURPOSES OF THE PROCESSING OF PERSONAL DATA
The personal data we process via this page will be used solely for the following purposes:
- (i) Requests for quotations;
- (ii) Communicating with customers and answering their queries;
- (iii) Processing requests for information;
- (iv) Handling of complaints;
- (v) Statistical analysis activities;
- (vi) To review, maintain and develop statistical systems and analyses;
- (vii) Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
- (viii) Preventing and combating fraud;
- (ix) Requesting feedback on products or services purchased;
- (x) Conducting satisfaction surveys.
BE-WIDE guarantees the confidentiality of all data provided by its customers. Whilst BE-WIDE collects and processes data securely, preventing its loss or manipulation, using the most advanced techniques available for this purpose, we would like to point out that data collected via an open network allows personal data to circulate without security safeguards, posing a risk of it being viewed and used by unauthorised third parties.
The www.be-wide.com website features a chat function, where users can ask questions and thus make the most of everything BE-WIDE has to offer. If users provide personal data to BE-WIDE via this chat feature, such data will not be used for any purpose other than that requested by the user.
Furthermore, the user consents to their information relating to the service contracted with BE-WIDE being accessed for the purpose of offering them services in addition to those contracted.
When personal data is collected, unless otherwise indicated in the relevant fields, users may voluntarily provide their personal data; failure to do so will not result in any reduction in the quality or quantity of the corresponding services (unless otherwise stated). However, failure to provide data marked as mandatory will make it impossible to access the service for which the data was requested.
If you do not agree to the above terms and conditions, BE-WIDE will not be able to enter into a contract with you via its website.
4. DISCLOSURE OF PERSONAL DATA
In order to fulfil the purpose of this website, BE-WIDE will pass on your personal data to other organisations, which will process it for the following purposes:
- Payment management and processing activities;
- Provision of the contracted services.
The organisations to which BE-WIDE will disclose your personal data for processing in accordance with the terms set out above are as follows:
- Insurance companies;
- Payment management and processing organisations;
- Third parties involved in the provision of the contracted services.
5. STORAGE OF YOUR PERSONAL DATA
The data collected by BE-WIDE may be transferred to and stored at a destination outside the European Economic Area (“EEA”). By submitting your personal data, you are consenting to this transfer, storage or processing.
All information provided to BE-WIDE is stored securely on our servers and/or on the servers of our service providers, which may be located in countries outside the European Economic Area (“EEA”). We take all reasonable measures necessary to ensure that your data is processed securely and in accordance with this privacy policy.
6. SAFETY MEASURES
BE-WIDE hereby declares that it has implemented, and will continue to implement, the necessary technical and organisational security measures to ensure the security of any personal data provided to it, with a view to preventing its alteration, loss, unauthorised processing and/or access, taking into account the current state of technology, the nature of the data stored and the risks to which it is exposed.
BE-WIDE guarantees the confidentiality of all data provided by its customers, whether during registration or when purchasing or ordering products or services. Data is collected and processed securely to prevent its loss or tampering. All data will be stored on a secure server (128-bit SSL) which encrypts it (converts it into a code). You can check that your browser is secure if the padlock symbol appears or if the address begins with https instead of http.
Personal data is processed in accordance with the legally required level of protection to ensure its security and to prevent its alteration, loss, unauthorised processing or access, taking into account the current state of technology; the user is aware of and accepts that security measures on the Internet are not impregnable.
Whenever BE-WIDE accesses any personal data, it undertakes to:
- Store them using legally required technical and organisational security measures that guarantee their security, thereby preventing unauthorised alteration, loss, processing or access, in accordance with the current state of the art, the nature of the data and the potential risks to which it is exposed;
- To use the data solely for the purposes previously defined;
- Ensure that data is processed solely by staff whose involvement is necessary for the provision of the service, and that such staff are bound by a duty of secrecy and confidentiality. Where there is a possibility that the information may be disclosed to third parties, such third parties must be required to maintain the necessary confidentiality in accordance with the provisions of this document.
7. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS
One of the purposes for which we process personal data provided by users is to send electronic communications containing information relating to commercial and promotional communications.
Whenever we send a communication of this kind, it will be sent exclusively to users who have given their prior and express consent.
In accordance with the provisions of Decree-Law No. 7/2004 of 7 January, should the user wish to stop receiving commercial or promotional communications from BE-WIDE, they may opt out of the service by sending an email to: dados.pessoais@be-wide.com
8. EXERCISE OF RIGHTS
In accordance with the provisions of the LDPD and the GDPR, you may exercise your rights of access, rectification, erasure, restriction, objection and data portability at any time by submitting a request via any of the following methods:
- Email: dados.pessoais@be-wide.com
Should you wish, at any time, to be removed from the BE-WIDE database, you may exercise this right by contacting us via the details provided.
Last updated: 25 May 2018