Terms and conditions

General Terms and Conditions, and Use

  • 1. Domain Ownership www.be-wide.com
  • 2. Privacy Policy
  • 3. Cookie Policy
  • 4. Dispute Consumption

Please read these Terms and Conditions ( "Terms", "Terms and Conditions") carefully before using the site be-wide.com (The "Service"), operated by Be-Wide ( "We" or "our").

Your access and use of the Service is conditioned on your acceptance and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1.Titularidade the www.be-wide.com domain

The site www.be-wide.com is registered and is owned by Be-Wide Online Solutions Ltd. company, with NIF 514441925, entity responsible for www.be-wide.com.

For any clarification related to the website www.be-wide.com or these General Conditions of Contract and Use (CGCU) you can contact the Be-Wide Customer Service through any of the following means:

2. Privacy Policy

A company Be-Wide Online Solutions Lda. (The "BE-WIDE") entity responsible for the site www.be-wide.com values ​​the privacy of its members and in this sense is committed to respect it, ensuring the confidentiality and protection of data entered by users.

This Statement of Privacy, has the intention to ensure that users conditions Security and Privacy, and only requested and collected the data necessary to provide the service, in accordance with the explicit instructions on the site. The user has full freedom to access your data, correct or eliminate them.



The Law of Personal Data Protection (hereinafter "LPDP") and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on "RGPD") ensure the protection of individuals with regard to the processing of personal data and on the free movement of such data.

In legal terms are considered "personal data" any information of any type, regardless of their support, including sound and image, relating to an identified or identifiable natural person, so that the protection does not cover the data of legal persons.

Upon acceptance of this Privacy Policy the user gives their informed consent, express, free and clear so that the personal data provided through the www.be-wide.com site are included in the BE-WIDE responsibility of the file whose treatment under LPDP and RGPD meets the security measures appropriate techniques and organizational.

The BE-WIDE, maintains a database with the registration of their customers. The data present on this basis are only the data provided by them at the time of registration, being collected and processed automatically, as approved by the National Data Protection Commission, the BE-WIDE, which is responsible for the corresponding file.

In no event shall requested information on philosophical or political beliefs, party or trade union affiliation, religious faith, privacy and racial or ethnic origin as well as data concerning health or sex life, including genetic information.

In no case we will carry out any of the following activities with the personal data we are provided through this site:

  • Give to other persons or other entities without the prior consent of the data subject;


Personal data that we treat through this page will only be used for the following purposes:

  • (I) Order Budget;
  • (Ii) Communication with customers and answering questions;
  • (Iii) Processing requests for information;
  • (Iv) Processing claims;
  • (V) statistical analysis activities;
  • (Vi) verify, maintain and develop systems and statistical analysis;
  • (Vii) Direct Marketing communications (if you have consented to the processing of personal data for this purpose);
  • (Viii) Prevention and combating fraud;
  • (Ix) Request for comments on products or services purchased;
  • (X) Conducting satisfaction surveys.

The BE-WIDE guarantees the confidentiality of all data supplied by its customers. Notwithstanding the BE-WIDE proceeds to the collection and processing of data securely and prevents their loss or manipulation using the most refined techniques for this purpose, we inform that the collection in open network allows the movement of personal data without conditions safety, running the risk of being seen and used by unauthorized third parties.

The Website www.be-wide.com It has a chatIn which users can post questions and thus to make better use of all BE-WIDE offer. If users provide personal data to the BE-WIDE through said chat, They will not be used for any purpose different from what is requested by the user.

On the other hand, you consent that you can access information at the service contracted with the BE-WIDE in order to be able to offer you additional services to the contractor.

During the collection of personal data, except in fields where otherwise stated, the user may voluntarily provide personal data without the lack of response implies a decrease in the quality or quantity of corresponding services (unless otherwise indicated). Nevertheless, the lack of response to the data, considered mandatory, will lead to the inability to access the service for which the data were requested.

If you disagree with the above conditions, the BE-WIDE may not contract with the user through its Web page.


In order to be able to comply with the object of this website, the BE-WIDE will give your personal data to other entities, which will handle, for the following purposes:

  • Activities of management and payment processing;
  • Provision of contracted services.

Entities to whom the BE-WIDE will transfer their personal data to the deal as defined above have the following nature:

  • Insurance companies;
  • Entities management and payment processing;
  • The 3rd entities related to the provision of contracted services.


The data collected by BE-WIDE can be transferred and stored in a destination outside the European Economic Area ( "EEA"). By submitting your personal data, you consent to this transfer, storing or processing.

All information provided to the BE-WIDE, are stored safely on our servers, and / or servers of our service providers, who may be located in countries outside the European Economic Area ( "EEA"). We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


The BE-WIDE states that implemented and continue to implement the security measures of technical and organizational measures to ensure the security of personal data that may be provided in order to avoid its alteration, loss, treatment and / or unauthorized access, taking into account the current state of technology, the nature of data stored and the risks they are exposed.

O BE-WIDE garante a confidencialidade de todos os dados fornecidos pelos seus clientes quer no registo, quer no processo de compra/encomenda de produtos ou serviços. A recolha e tratamento de dados realiza-se de forma segura e que impede a sua perda ou manipulação. Todos os dados serão inseridos num Servidor Seguro (SSL de 128 bits) que os encripta/codifica (transforma num código). O utilizador poderá verificar que o seu browser é seguro se o símbolo do cadeado aparecer ou se o endereço começar com https em vez de http.

Personal data is treated with the legally required level of protection to ensure their safety and avoid alteration, loss, treatment or unauthorized access, given the state of technology, being conscious user and accepting that measures Internet security is not impregnable.

The BE-WIDE whenever access to any personal data, is committed to:

  • Store them through security measures legally required, technical and organizational nature that ensure their safety, thus avoiding alteration, loss, treatment or unauthorized access, in accordance with the state of technology in every moment, nature of the data and the possible risks to which they are exposed;
  • Use the data only for previously defined purposes;
  • Make sure that the data is processed solely by workers whose intervention is necessary for the provision of the service being required to the same duty of secrecy and confidentiality. With the possibility of the information being disclosed to third parties, they should be obliged to maintain appropriate confidentiality in accordance with the provisions herein.


One of the purposes for which we treat personal data provided by users is to send electronic communications with information relating to commercial and promotional communications.

Whenever we make a statement of this kind will be directed exclusively to users who have previously authorized and expressly.

According to the provisions of Decree-Law No. 7/2004, of January 7, if the user wishes to stop receiving commercial or promotional communications from BE-WIDE, you can request the opposition of the service by sending an email for: dados.pessoais@be-wide.com


According to the provisions of LDPD and RGPD, the user can exercise at any time their rights of access, rectification, deletion, limitation, opposition and portability, by request for any of the following means:

If the user wishes, at any time, no longer be part of the BE-WIDE database may exercise this right through these contacts.

3. Cookie Policy

This Cookies Policy is part of the Privacy Policy www.be-wide.com (hereinafter, the "BE-WIDE", "Site" or "Website"). The access and navigation on the site, or the use of its services, you agree to the terms and conditions contained in the Privacy Policy.

To facilitate and provide a better browsing experience through the website, the www.be-wide.com (hereinafter, the "BE-WIDE", "Site" or "Website"), reports that use Cookies or other similar functionality files (hereinafter the "Cookies").

Because of the way how the Internet communication standards, access to websites may involve the use of cookies. In any case, we inform that the Be-Wide is responsible for Cookies and processing of data obtained from cookies own and others, deciding on the purpose, content and use of the processing of collected information.

1. What is a Cookie?
Os cookies são arquivos que contêm pequenas quantidades de informações que são descarregadas para o dispositivo do utilizador quando visita uma página da Web. O objetivo principal é reconhecer o utilizador sempre que ele acede ao site, permitindo também melhorar a qualidade e oferecer um melhor uso do site. Resumidamente: visam simplificar a sua navegação em www.be-wide.com.

Cookies are essential to the functioning of the Internet; they do not damage the equipment / user of the device and, if enabled in your browser configuration, help identify and resolve errors in the operation of the site.

2. Uso de Cookies pelo BE-WIDE.
By accessing the site, the user expressly accepts the use of this type of cookies on their devices. If you disable cookies, your browsing on the site may not be optimized and some of the features available on the site may not work properly.

Specifically, the BE-WIDE uses cookies for the purposes stated below. If, in the future, the BE-WIDE use other in order to provide more and better services, the user will be informed of it.

3. Cookies Used
- Cookie Preferences
These cookies allow websites remember information that alter the behavior and appearance of the Website. These cookies can also help to change the text size, font and other customizable parts of Web pages. The loss of information stored in a preference cookie may make it less functional Website experience, but should not prevent its operation .

- Security Cookies
Security Cookies are used to authenticate users and prevent fraudulent use of login credentials and protect unauthorized data. For example, it allows you to block many types of attack, such as attempts to steal the content of forms that fills in Web pages.

- Cookies Process
The process of Cookies help the website to function and deliver services that the website visitor expects, like browsing web pages or accessing secure areas of the Website. Without these cookies, the website can not function properly.

- Cookie Session State
Websites often collect information about how users interact with a particular Web page. This may include the pages users visit most often, and whether users get error messages from certain pages. The so-called 'session state cookies help improve the services of the companies in order to improve the browsing experience for our users. Block or delete these cookies does not make the Website unusable.

- Cookie Analysis
These cookies help the owners of websites and applications to understand the involvement of your visitors with your web pages. You can use a set of cookies to collect information and report statistics regarding use of the Websites without personally identifying individual visitors.

- Advertising Cookie
These cookies (eg platforms like Google or Facebook) help the website owner and / or applications to make the capture of “Leads” for attracting new assesores / customers / website users. The collected data is anoninos and can not identify the user. They are used to limit the number of times an ad is displayed and help measure the effectiveness of an advertising campaign.

- Cookies and plug-ins social networking (social buttons)
These social cookies are designed to allow users to share pages and content through third party social networks. They allow also target the provision of advertising on social networks.

Our site also uses plug-ins or social buttons.

Social plug-ins make it possible to facilitate the sharing of pages and site content www.be-wide.com the various social platforms. For example, allow the user to like ( "like") and share information of our site with your friends on social networks.

For this, the plug-ins use cookies to track the browsing habits of users are users of these platforms or not, and to check whether they are connected to the social network while browsing. These cookies also allow you to target advertising offerings on these platforms.

For more information on the use of personal data in relation to social networks, can be found the privacy policies of third-party social networks in question.

All cookies are maintained only by the strictly necessary time to use it.

4. User configuration to avoid cookies
In accordance with current legislation, we provide information allowing the user to configure your browser to manage and maintain your privacy and security with regard to Cookies. Therefore, we provide information and links to official support sites of major browsers so that the user can decide whether to accept the use of Cookies.

The cookie settings can be changed in your browser preferences by following the instructions given on the links:
Internet Explorer

For more information about cookies, including cookies to know that were installed and how they can be managed and disposed, the user can access www.allaboutcookies.org. If the user does not want your visits to Web sites are detected by Google Analytics, you must access http://tools.google.com/dlpage/gaoptout.

It is understood that the user accepts the use of cookies if you continue to browse this page without first proceed to its deactivation.

4. Dispute Consumption

In case of dispute consumption, the consumer can use the European platform Dispute Resolution in Line, available at http://ec.europa.eu/consumers/odr or the following alternative resolution entities of consumer disputes:

1. CNIACC - National Center for Information and Consumer Disputes Arbitration
Tel.: 213 847 484;
E-mail: cniacc@unl.pt;
Web: www.arbitragemdeconsumo.org / www.facebook.com/cniacc

2. CIMAAL - Center for Information, Mediation and Arbitration of the Algarve Consumer Disputes
Tel.: 289 823 135;
E-mail: cimaal@mail.telepac.pt;
Web: www.consumidoronline.pt

3. Arbitration Center for Consumer Disputes District of Coimbra
Tel.: 239 821 690/289;
E-mail: geral@centrodearbitragemdecoimbra.com;
Web: www.centrodearbitragemdecoimbra.com

4. Arbitration Center of Lisbon Consumer Disputes
Tel.: 218 807 000 / 218807030;
E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt;
Web: www.centroarbitragemlisboa.pt

5. Information Center consumption and Arbitration Port
Tel.: 225 508 349 / 225 029 791;
E-mail: cicap@mail.telepac.pt;
Web: www.cicap.pt

6. Arbitration Center for Consumer Disputes Valley Ave / Arbitration Court
Tel.: 253 422 410;
E-mail: triave@gmail.com;
Web: www.triave.pt

7. Center for Information, Mediation and Consumer Disputes (Arbitration Court of Consumption)
Tel.: 253 617 604;
E-mail: geral@ciab.pt;
Web: www.ciab.pt

8. Arbitration Center for Consumer Disputes of Madeira
Address: Straight Street, 27 - 1st Floor, 9050-405 Funchal;
Tel.: 291 215 070
E-mail: centroarbitragem.srias@madeira.gov.pt;
Web: www.srrh.gov-madeira.pt

For more information see the Consumer Portal http://www.consumidor.pt

Links to Other Sites The Web

Our Service may contain links to third party web sites or services that are not owned or controlled by Be-Wide.

Be-Wide You have no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party sites or services. The User acknowledges and agrees that Be-Wide shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any sites or services.

We advise you to read the terms and conditions and privacy policies of any third party sites or services you visit.

Applicable law

These Terms shall be governed and construed in accordance with the laws of Portugal, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such rights. If any provision of these Terms is held invalid or unenforceable by a court, the remaining provisions of these Terms remain in effect. These Terms constitute the entire agreement between us regarding our service, and cancel and supersede any previous agreements that may have between us regarding the service.


We reserve the right, at our sole discretion, modify or replace these Terms at any time. If the revision is material we will try to provide at least 30 days notice before any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

Contact Us

If you have any questions about these Terms, please, please contact us.

Last update: May 25, 2018