When you go on holiday and have a constant flow of new emails coming in, it is a good idea to set up automatic email replies to let everyone know that a response may take some time.
Automatic replies are an excellent tool to avoid misunderstandings, as no one likes to wait several days or weeks for a reply.
This article serves as a sort of tutorial for all Be-Wide clients, and for this reason I will explain here how automatic email replies can be set up.
Setting up via cPanel
1. Log in to your cPanel account;
2. Select the "Autoresponders" option in the "Email" section;
3. Select the "Add Autoresponder" option to add a new reply;
4. Fill in the requested details and activate the automatic reply.
Setting up via Webmail
1. Log in to your email account;
2. Click on the email at the top of the page and select the "Autoresponders" option from the submenu;
3. Select the "Add Autoresponder" option to add a new reply;
4. Fill in the requested details and activate the automatic reply.
What details should you fill in?
On the page where you add the automatic reply, there are only 4 fields that need to be filled in:
– "Email": If setting up via Webmail, this will already be filled in;
– "From": Usually your name or the company/brand name;
– "Subject": The subject of the email, for example, "On holiday for 3 days...";
– "Body": Here you explain in more detail the reason for the automatic email.
After filling in these details, simply click the "Create" button, and that is how you can set up automatic email replies via cPanel or webmail.